Tri Cities Limo developed a comprehensive yet relatively quick survey process for clients so they can custom assemble a tour based solely on their customer’s preferences. Tri Cities Limo has extensive knowledge of what the different wineries in our region offer and since they refuse to accept kick backs from wineries like many competitors, Tri Cities Limo is not obligated to take their clients on what other provider’s refer to as a “preferred route”.
We have found great success in investing the time to interview our customer’s likes and dislikes, while asking several specifically designed questions, such as if their preference is to learn about wine making or just wanting to enjoy a quiet afternoon in a serene setting. This unique survey we developed has made our Customer Satisfaction Index rise to over 95% since implementing this process.
With executive level limo service starting at just $90 an hour, your custom designed wine tour with Tri Cities Limo is certainly now within budget.